Privacy Policy

1. Introduction

This Privacy Policy describes how IZUZ Consultancy Pvt. Limited and InvestorZone and UnlistedZone partnership firm (collectively "UnlistedZone.com," "we," "us," "our") collect, use, disclose, and protect your information when you visit and use www.unlistedzone.com ("Website").

This Privacy Policy is prepared in accordance with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Other applicable Indian data protection laws

2. Scope and Acceptance

2.1 This Privacy Policy applies to

• All registered users ("Members," "You," "Your")
• All visitors to the Website
• Information collected directly from users

2.2 By using this Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy

If you do not agree with this Privacy Policy, please do not use this Website.

3. Information We Collect

3.1 Personal Information and Sensitive Personal Data

When you register or use our services, we may collect:

Contact Information:

• Full name
• Email address
• Mailing address

Account Information:

• Username
• Password (encrypted)
• Account preferences

Financial Information:

• Bank account details
• Payment instrument details
• Transaction history
• Investment preferences

Identity Information:

• PAN card number
• Aadhaar number (if provided)
• Date of birth
• Gender

Investment Profile:

• Investment preferences
• Risk appetite
• Portfolio information
• Transaction history
• Favorites and watchlists

3.2 Automatically Collected Information

When you access our Website, we automatically collect:

Technical Information:

• IP address
• Browser type and version
• Device information
• Operating system
• Location data (GPS-based)

Usage Information:

• Pages visited and time spent
• Click patterns and navigation paths
• Referring/exit pages and URLs
• Search queries
• Features used
• Number of clicks

Server Logs: Our servers automatically record information sent by your browser, including web requests, domain names, and landing pages

3.3 Information from Third Parties

We may receive information about you from:

• Analytics services (e.g., Google Analytics)
• Social media platforms (if you connect your account)
• Public databases and registries
• Service providers

3.4 Information You Provide

We collect information when you:

• Fill out forms on the Website
• Contact us via email, phone, or letter
• Complete surveys or provide feedback
• Subscribe to newsletters
• Request customer support
• Participate in promotions or events

4. How We Use Your Information

We use your information for the following purposes:

4.1 Service Provision

• To register and maintain your account
• To verify your identity and eligibility
• To facilitate communication between buyers and sellers
• To process your requests and inquiries
• To provide customer support

4.2 Communication

• To send service-related notifications
• To provide newsletters and market updates (with consent)
• To inform you about new features or changes
• To conduct surveys and gather feedback
• To respond to your inquiries

4.3 Website Improvement

• To monitor and improve website functionality
• To analyze usage patterns and trends
• To diagnose technical problems
• To enhance user experience
• To develop new features

4.4 Analytics and Research

• To conduct market research and analysis
• To prepare reports on market trends
• To understand user demographics
• To monitor aggregate metrics

4.5 Security and Compliance

• To maintain security and prevent fraud
• To comply with legal and regulatory obligations
• To enforce our Terms of Use
• To protect our rights and property
• To respond to legal processes

4.6 Marketing (with consent)

• To send promotional communications
• To inform you about relevant opportunities
• To provide personalized content

You can opt-out of marketing communications at any time

How We Share Your Information

5.1 We do not sell your personal information

5.2 We May Share Information With:

Service Providers: We may share information with third-party service providers who perform services on our behalf, including:

• Hosting and server management
• Analytics and data analysis
• Customer support services
• Email and communication services
• Payment processing
• Marketing and advertising platforms

These providers are contractually obligated to maintain confidentiality.

Legal Authorities: We may disclose information when required by law:

• In response to court orders or subpoenas
• To comply with legal processes
• To enforce our policies and Terms of Use
• To protect our rights, property, or safety
• To investigate fraud or illegal activities
• To respond to government requests

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change.

With Your Consent: We may share information with third parties when you explicitly authorize us to do so.

Aggregated or Anonymized Data: We may share aggregated or anonymized data that cannot identify you individually for research, analytics, or marketing purposes.

5.3 We DO NOT Share With:

• Unauthorized third parties for marketing purposes
• Data brokers or aggregators (without consent)
• Any entity that would violate this Privacy Policy

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our services.

6.2 Types of Cookies We Use:

Essential Cookies: Necessary for Website functionality (login, security, etc.)

Analytics Cookies: Help us understand how users interact with the Website (Google Analytics)

Functional Cookies:Remember your preferences and settings

Advertising Cookies:Used to deliver relevant advertisements

6.3 Third-Party Cookies

We use third-party services that may set their own cookies:

• Google Analytics
• Google AdSense
• Social media plugins
• Advertising networks

6.4 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect Website functionality.

To opt-out of Google Analytics: Google Analytics Opt-out

7. Data Security

7.1 Security Measures

We implement reasonable security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Secure Servers: Information stored on secure servers
• Access Controls: Limited access to authorized personnel only
• Password Protection: Strong password requirements
• Regular Audits: Periodic security assessments
• Firewall Protection: Network security measures

7.2 No Absolute Security

Despite our efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information

7.3 Your Responsibility

You are responsible for:

• Keeping your password confidential
• Using strong, unique passwords
• Logging out after using shared devices
• Reporting suspicious activity immediately
• Not sharing account credentials with others

7.4 Data Breach Notification

In the event of a data breach affecting your sensitive information, we will notify you promptly as required by applicable laws.

8. Data Retention

8.1 Retention Period

We retain your information for as long as:

• Your account remains active
• Necessary to provide services
• Required by law or legitimate business purposes
• Needed to resolve disputes or enforce agreements

8.2 Account Deletion

When you request account deletion:

• We will delete or anonymize your personal data
• Some information may be retained as required by law
• Anonymized data may be retained for analytics

8.3 Legal Retention

Certain information may be retained longer for:

• Legal compliance (e.g., tax records, transaction history)
• Fraud prevention
• Dispute resolution

9. Your Rights and Choices

Under Indian data protection principles, you have the following rights:

9.1 Right to Access

Request access to your personal information we hold

9.2 Right to Correction

Request correction of inaccurate or incomplete information

9.3 Right to Deletion

Request deletion of your personal information (subject to legal obligations)

9.4 Right to Object

Object to processing of your information for certain purposes

9.5 Right to Restrict Processing

Request restriction of processing in certain circumstances

9.6 Right to Data Portability

Request transfer of your data to another service provider

9.7 Right to Withdraw Consent

Withdraw consent for marketing communications at any time

9.8 Right to Lodge Complaints

File complaints with relevant authorities if you believe your privacy rights have been violated

10. Marketing Communications

10.1 Opt-In

We will send promotional emails only with your consent.

10.2 Opt-Out Options

You can unsubscribe from marketing emails by:

• Clicking "Unsubscribe" in any marketing email
• Emailing sales@unlistedzone.com
• Calling +91-8010009625
• Updating preferences in your account settings

10.3 Transactional Communications

You cannot opt-out of essential service communications such as:

• Account security alerts
• Terms and Policy updates
• Transaction confirmations
• Legal notices

11. Children's Privacy

Our Website is not intended for individuals under 18 years of age

We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at sales@unlistedzone.com, and we will take steps to delete such information.

12. Third-Party Links and Services

Our Website may contain links to third-party websites and services

We are NOT responsible for:

• Privacy practices of third-party websites
• Content or security of external sites
• Products or services offered by third parties

We encourage you to review the privacy policies of any third-party websites you visit.

13. International Data Transfers

Your information is primarily stored and processed in India

If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Indian laws

14. Indemnification

You agree to indemnify and hold harmless IZUZ Consultancy Pvt. Limited, InvestorZone and UnlistedZone partnership firm, and their affiliates from any claims, damages, or expenses arising from:

• Your violation of this Privacy Policy
• Your violation of applicable laws
• Fraud or misrepresentation
• Unauthorized use of the Website

15. Changes to Privacy Policy

15.1 Right to Modify

We may update this Privacy Policy from time to time to reflect:

• Your violation of this Privacy Policy
• Your violation of applicable laws
• Fraud or misrepresentation
• Unauthorized use of the Website

We may update this Privacy Policy from time to time to reflect:

• Email notification to your registered email address
• Prominent notice on the Website
• Pop-up notification upon login

15.2 Notification of Changes

For material changes, we will notify you via:

• Email notification to your registered email address
• Prominent notice on the Website
• Pop-up notification upon login

15.3 Effective Date

Changes become effective immediately upon posting, unless otherwise stated.

15.4 Your Acceptance

Your continued use of the Website after changes constitutes acceptance of the updated Privacy Policy.

16. Grievance Redressal

In accordance with Information Technology Act, 2000 and rules thereunder, we have appointed a Grievance Officer to address privacy concerns

Grievance Officer Details:

• Name: Diensh Gupta
• Email: sales@unlistedzone.com
• Phone: +91-8010009625
• Address: IZUZ Consultancy Pvt. Limited
  8th Floor, Trapezoid Signia, Park A-27A,
  Sector-62, Noida, Uttar Pradesh - 201301

Working Hours: Monday to Friday, 10:00 AM - 6:00 PM IST

Response Timeline: The Grievance Officer shall acknowledge grievances within 48 hours and respond with resolution within 30 days from receipt.

17. Dispute Resolution and Arbitration

17.1 Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

17.2 Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of courts in Ghaziabad, Uttar Pradesh, India

17.3 Negotiation

In the event of any dispute, parties agree to first attempt resolution through good faith negotiations for a period of 15 days.

17.4 Arbitration

If negotiations fail, the dispute shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.

Arbitration Details:

• Seat of Arbitration: Ghaziabad, India
• Number of Arbitrators: One (1) sole arbitrator
• Appointment: Jointly appointed by both parties within 30 days
• Language: English
• Costs: Each party bears its own costs unless otherwise determined by the arbitrator

During arbitration, both parties shall continue to exercise remaining rights and fulfill remaining obligations under this Privacy Policy.

18. Data Storage and Location

18.1 Storage Location

Your information is stored on secure servers located in India or with cloud service providers complying with Indian data protection standards.

18.2 Backup and Recovery

We maintain regular backups of data for disaster recovery purposes. Backup data is subject to the same security measures as primary data.

19. Contact Information

For questions, concerns, or requests regarding privacy:

General Privacy Queries:

18.1 Storage Location

• Email: sales@unlistedzone.com
• Phone: +91-8010009625
• Support Email: sales@unlistedzone.com

Registered Offices:

IZUZ Consultancy Pvt. Limited 8th Floor, Trapezoid Signia, Park A-27A, Sector-62, Noida, Uttar Pradesh - 201301

Investor Zone and Unlisted Zone (Partnership Firm) 232/12, New Kot Gaon, Near Shiv Mandir Ghaziabad, Uttar Pradesh - 201001

20. Consent and Acknowledgment

By using this website, you consent to:

For questions, concerns, or requests regarding privacy:

• Collection and use of information as described in this Privacy Policy
• Cookie usage as outlined above
• Transfer and storage of data as necessary for service provision
• Communication from us regarding services and updates

You acknowledge that:

• You have read and understood this Privacy Policy
• You agree to be bound by the terms herein
• You understand your rights and how to exercise them
• You accept the risks associated with online data transmission

You may withdraw consent at any time by:

• Emailing sales@unlistedzone.com
• Calling +91-8010009625
• Sending written notice to our registered office

Note: Withdrawal of consent may limit your ability to use certain Website features or services